Ticket Center

Submitting a Support Ticket

Submitting a ticket is the best way to get assistance from the Sales Operations team. To submit a new ticket, please use the form below. You will receive updates on your ticket to your Loyal email address. For assistance with Account Origination (running credit, creating proposals, etc.) please use the Intercom chat on Enerflo. For immediate assistance, please call the Loyal Sales Line at (657) 900-8826.

Open Tickets

Tickets are prioritized based on the type of request. Please see the key below for more information.

Please note that business hours at Monday-Friday, 8:00 am - 5:00 pm Pacific Time.